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Sourcing
At CG Style, we pride ourselves on offering exclusive trade pieces directly from the manufacturer, allowing everyone to access high-quality furniture and décor typically reserved for industry professionals. Gone are the days when to-the-trade items were limited to interior designers – now, anyone can elevate their living space with our curated selection.
Returns and Shipping
As items are shipped directly from the manufacturer, we are unable to process returns, cancellations, or exchanges unless the product has been damaged in transit. We recommend inspecting your items upon delivery and contacting SideDoor customer service promptly in case of any damages. Rest assured, the SideDoor team will coordinate repairs or replacements as needed.
Price Match Guarantee
We guarantee that our prices match the manufacturer's minimum advertised price to provide you with the best value. If you find a lower price elsewhere, please reach out to us at kim@chiltongriffith.com for a price match. By choosing CG Style through SideDoor, you are supporting our small business and the interior design industry with every purchase – thank you for your continued support!
Delivery Partner
Our trusted partner, SideDoor, manages the logistics and customer service for your orders, ensuring a seamless shopping experience. The dedicated team at SideDoor is committed to addressing any inquiries or issues related to delivery and product condition, providing exceptional support every step of the way.
Order Updates and Delivery
You will receive regular email updates from SideDoor regarding the status of your order and shipment details. Most furniture is delivered by a local freight carrier, who will contact you to arrange a convenient delivery date. Our standard delivery option includes drop-off at your door or threshold, with the option to upgrade to 'White Glove' service for additional assistance.
Custom Orders and More
Looking for a specific size, color, or finish?
Most of our furniture and décor items can be customized to suit your preferences. Simply email us at kim@chiltongriffith.com, and we will assist you in sourcing the perfect piece for your space. Additionally, we can accommodate backorders and special requests to ensure you find exactly what you're looking for.
FAQ
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